Frequently Asked Questions

	How do I find a new address?
	How do I see a new crime category?
	How can I see a different date range?
	How can I move around in the map?
	Why do the dot sizes change?
	Can I see a list of the incidents?
	Can I see the location of a specific incident listed in the table?
	Can I save the information to use in another program?
	What is a CSV file?
	The map says I have a certain number of incidents, but the data tab says I have a 500 incidents, why?
	Why don't the real addresses show in the incident information?
	Why can I only see 30 days of incident data?
	Can I see other data in conjunction with this information?
	How often is the incident data updated?
	How do I know when this data was last updated?

How do I find a new address?

Enter the address in the text box in the top left hand corner and press find.

Enter a new address

How do see a new crime category?	Back to top...
Select a new crime category from the dropdown list at the top of the page and press the 'Search' button

How can I see a different date range?

Enter a new start date in the first text box and an ending start date in the second text box and click 'Search'

Alternately, you can click the calendar buttons on either side of the inputs and select a date from a calendar.

How can I move around in the map?

	Fixed Pan - Click on an arrow and the map will move in the desired direction.
	Pan - You can select this tool by clicking on it to make it active. When it is the active tool, click on the map and move it in the desired direction. This will update the area displayed in the map.
	Zoom In - You can select this tool by clicking on it to make it active. To zoom in, drag a box over the area of interest. The map will update showing the new extent on the map.
	Fixed Zoom In and Zoom Out - This tool allows the map to change the visible extent of the map by zooming in (showing more detail) or zooming out (showing less detail).

Why do the dot sizes change?

Depending on the number of incidents that occur in a specific area, they may be grouped together to keep the map easy to understand.

Varying dot size

Incident callout

You can still see all the detail associated with all of the crimes by clicking the left or right arrows in the callout box.

Can I see a list of the incidents?	Back to top...
By clicking on the 'Data' tab, the page will show a list of all the incidents that were shown in the map.

Can I see the location of a specific incident listed in the table?	Back to top...
Yes, by clicking the link in the 'Location' column, the page will show you a map centered on that location.

Can I save the information to use in another program?	Back to top...
Yes, on the 'Data' tab, there is an option to download the data. By clicking on the button, it will save all of the incidents that are in the table on the page.

What is a CSV file?	Back to top...
CSV stands for Comma Seperated Values. It is a file type that stores tabular data with values seperated by a comma and rows stored on a new line. A CSV file can be opened in almost all spreadsheets and database programs.

The map says I have a certain number of incidents, but the data tab says I have a 500 incidents, why?	Back to top...
For application performance reasons, the number of records that are shown in the data tab are limited to 500 records.

Why don't the real addresses show in the incident information?	Back to top...
For data security reasons, the incidents have been normalized down to a block level address.

Why can I only see 30 days of incident data?	Back to top...
For application performance purposes, the date range is limited to 30 days. We are expecting a large number of people to access the site and want to make sure that it is accessible to everyone. As the usage is better understood, the date range my increase.

Can I see other data in conjunction with this information?	Back to top...
No, right now the application only has the layers that are shown on the map. It is planned that in the near future aerial photographs will be included int he application. If you think any other layers might be useful in the view, please fill out the survey and let us know.

How often is the incident data updated?	Back to top...
The incident data is updated once approximately every 24 hours.

How do I know when this data was last updated?	Back to top...
In the upper right hand corner of the page, there is a date and time that notes when the incident data was last updated.

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